Senior Customer Service Representative

Key Responsibilities Process customer purchase orders accurately and efficiently Work closely with Supply Chain/Planners/Sales Team Manage Customer Orders through its lifecycle from input to invoicing Customer Returns / Credits / Debits Investigate and resolve invoice queries Coordination of customer owned stock tanks Attend daily meetings with manufacturing plants, cascading any order issues to Sales and/or the customers Providing any documents requested by the customer Participation in the company HSE initiatives including attendance of the monthly safety meeting, raising safety observations, and managing a personal safety plan Ensuring All Company Safety & Quality Procedures are followed. General Administrative Duties such as filing, maintaining Customer Summary Sheets Any other duties as designated by Customer Services Supervisor. Desirable Skills & Experience Previous experience in internal sales, customer service, operations, logistics, or order processing preferred, however full raining will be given Strong organisational skills with the ability to manage multiple tasks and priorities Excellent communication and customer service skills Strong attention to detail and problem-solving ability Experience in Excel, Word and other Office 365 software Positive, team-focused attitude with willingness to assist others when required ERP (SAP). About Us ChampionX is now part of SLB, a global technology company driving energy innovation for a balanced planet. As innovators, that’s been our mission for nearly a century. We are a technology company that unlocks access to energy for the benefit of all. As innovators, that’s been our mission for nearly a century. Today, we face a global imperative to create a future with more energy, but less carbon. Our diverse, innovative change makers are focused on going further in innovation and inventing the new energy technologies we need to get there. For more news and information, visit SLB.com Follow us on Facebook at @WeAreSLBGlobal , LinkedIn: SLBGlobal , or Instagram at @SLBGlobal . Our Commitment to Diversity and Inclusion We believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. Apply Now Share