UABOS Spain: Desktop Support Technician (AN)

Belong, Connect, Grow, with KBR! Program Summary KBR supports the operational needs of U.S. armed forces at Morón Air Base in Spain and several bases in Turkey. Our services ensure smooth operations, allowing Air Force and government personnel to focus on their missions. We provide program management, civil engineering, morale, welfare, and recreation support, among other essential services. Awarded by the Air Force Installation Contracting Center, our contract spans a five-year base period with three one-year options, reflecting our commitment to excellence and operational support. Job Summary Provide Tier I/II technical support in a U.S. Air Force enterprise environment, ensuring reliable operation of mission systems and end-user devices. Support NIPRNet and base-level IT infrastructure while maintaining strict adherence to Air Force and DoD cybersecurity, asset accountability, and configuration management requirements Roles and Responsibilities Provide on-site for desktops, laptops, thin clients, printers, eTools and mobile devices across Air Force networks (NIPRNet). Troubleshoot and resolve hardware, software, and connectivity issues. Install, configure, and maintain Windows-based systems and approved applications. Image and deploy systems using tools such as MECM/SCCM. Maintain lifecycle accountability of IT assets in compliance with Air Force procedures. Track assets using systems such as AFEMS or ITAMS. Perform receipt, tagging, issuance, transfer, and disposal of equipment. Conduct inventory audits and ensure documentation accuracy. Coordinate repairs, warranties, and refresh cycles. Ensure proper data sanitization per NIST 800-88 standards. Use remedy to document and track maintenance actions. Basic Qualifications Secret Clearance (or ability to obtain) CompTIA A+ CE or higher Windows enterprise support experience Knowledge of asset management processes Preferred Qualifications 3 years of experience providing desktop support in USAF environment Secret Clearance (or ability to obtain) CompTIA Security+ CE Windows enterprise support experience Knowledge of asset management processes KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include medical, dental, AD&D. We support career advancement through professional training and development. KBR — Delivering Solutions, Changing the World. KBR brings together the best and brightest to deliver science, technology and engineering solutions that help governments and companies around the world accomplish their most critical missions and objectives. In everything we do, we are guided by our ONE KBR Values: We Value Our People – We create diverse, inclusive environments in which each person can feel safe, respected and valued, and where everyone has opportunities to grow and reach their full potential. We Deliver – We are uncompromising in our commitment to deliver innovative, high-quality, technology-led solutions for our customers and exceptional, sustainable value for all our stakeholders. We Are People of Integrity – We value honesty, trust, courage, fairness, prudence and tenacity. We believe doing what’s right for the planet, the communities where we work, and our people is good for business. We Empower – We empower our people with a shared purpose, the right tools and the supportive culture they need to be proactive decision-makers, to be adaptive to change, and to succeed. We Are a Team of Teams – We have a will to succeed, but we value the achievements of our team of teams over individual accomplishments. Our collective focus makes us a better, stronger, more effective company. We have also embedded environmental, social and governance (ESG) principles in every business operation and corporate function. Not only are we committed to operating safely, sustainably and equitably, but we are also committed to using our capabilities and expertise to help our customers accomplish their sustainability goals. Worldwide, KBR employs a diverse workforce approximately 29,000 people strong, with customers in more than 80 countries and operations in 40 countries. At KBR, We Deliver. Fraud Alert Fraud has infiltrated the job placement market via the internet, email and direct phone contact. Attempts have included unauthorized use of KBR’s name and logo to solicit potential job seekers or to extend false job offers. Bad actors may mix in fake job advertisements with legitimate postings. These ads can include contact instructions and require job seekers to send sensitive personal information or money to pay for visa applications, processing fees, etc., in exchange for consideration for a high-paying position. KBR will never ask for any sort of advance payment as part of the recruiting/hiring process. Candidate profiles are carefully managed to protect personal information.