Field Service Technician

Disclaimer: SLB completed the acquisition of ChampionX on July 16, 2025. If selected for this position, your employment will begin with ChampionX and will transition to SLB as part of the planned integration. We are looking for a Field Service Technician located in Odessa, TX . This is your opportunity to join a global technology company, driving energy innovation for a balanced planet. What’s in it For You: The ability to make an impact and shape your career with a company that is passionate about growth The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best Thrive in a company that values sustainability, drives a safety-focused culture and empowers its employees through continuous improvement The chance to Improve Lives in our community with regular outreach and volunteerism opportunities The chance to join a learning and problem-solving culture Comprehensive benefits package starting day 1 of employment- medical, dental, vision, matching 401k, company paid life and disability insurance, health savings account with company provided funds, paid vacation & personal time and so much more! What You Will Do: This position is responsible for performing onsite customer support activities for chemical injection pumps and tanks, such as troubleshooting, installations, repair and set ups. Using company guidelines, performs onsite preventive maintenance and routine repair after installation Delivery of equipment to location Trouble shoot and repair equipment at the field location Install and troubleshoot equipment Individual contributor Attendance and punctuality are expected upon accepting this position Properly follow company and OSHA safety procedures (steeled toed shoes, safety glasses and other Personal Protective Equipment that is required must always be worn while performing job) Maintain high ethical standards Perform moderately complex customer support activities, including installations, routine repairs and maintenance of chemical injection pumps and accessories Assemble different parts of manufactured products using hand tools, power tools, machines, and equipment Inspect all materials, components, subassemblies, etc. to assure they meet the accepted quality standards Trouble shoot and repair equipment at the field location Install and troubleshoot communication equipment Read and follow work instructions, work orders, production drawings and sample assemblies, or receive verbal instructions regarding duties to be performed Process and submit customer service transactions such as service tickets accurately Provide accurate and timely information regarding availability of in-stock items Answer basic inquiries from customers providing basic technical product and applications support Refers customers to local sales representative for further sales & service requests Drive a company vehicle and makes deliveries to customer locations Obtains signatures for deliveries made, as required Work alone and/or under general supervision Develop good working relationships with customers through frequent and professional written and verbal communication Communicate professionally & effectively with customers when delivering both good and bad information Know and complies with all safety policies and procedures Work unconventional hours and potentially weekends to provide our required level of service on occasion Attend work in predictable and regular manner Participate in Lean events with active involvement in CI initiatives Report unsafe acts or conditions to supervision immediately as noticed Pre-Employment Requirements : Must have a valid DOT Medical Certification Card Must have a valid Driver's License Must have an acceptable driving record to meet company safe driving standards and policies. Able to lift at least 40lbs Position Details: Candidates must reside in: Odessa, Texas or surrounding area Work week and shift: 7AM to 4PM, Monday through Friday. Overtime: Some daily overtime and weekend work may be required, not to exceed 14 hours daily Compensation package offered: Competitive hourly rate and quarterly bonus eligibility New hire orientation is provided On the job training on processes, procedures, and product assembly Immigration sponsorship is not provided for this position PPE: Company provides all required PPE and includes reimbursement for steel toes shoes and prescription safety glasses Physical Demands: Role is deemed safety sensitive and may be subject to employer or customer drug and alcohol testing. Minimal ladder climbing, stair climbing, twisting, stretching, collating/filing and using a keyboard up to 10%. Occasional squatting, walking and writing between 11% and 33%. Frequent crouching, kneeling, reaching, and dialing between 33% and 66%. Constant bending, lifting up to 40lbs, pushing, pulling, handling, holding, grasping, turning with hands, fingering including picking pinching and fine manipulation, sitting, sta