Site Reliability Engineer

About Us Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape. Chevron markets Caltex® fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines. In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines. From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology. Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc. There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI). CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines. CHI has received various recognitions as a top employer: the 2022 Diversity Company of the Year; 2021 Asia’s Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards. CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices. At Chevron, we believe humanity can solve any challenge – including meeting the world’s energy needs of today, while advancing a cleaner energy tomorrow. About the Role We have an exciting opportunity for a Site Reliability Engineer . This role will be based in 6750 Building, Makati City. ​ Responsibilities include, but are not limited to, the following: Use broad full-stack knowledge and experience for proactive incident prevention by baselining against expected service performance, process improvement from application of lessons learned, and utilization of data analytics to proactively identify problem areas and operational gaps. Effectively and efficiently lead product line agile teams in troubleshooting and resolving system problems, including analyzing application and critical system performance. Provide on-call operational support and serve as a technical resource during critical (P1) and major incidents supporting multiple technologies. Facilitate SRE technical assessments, identify gaps, and provide recommendations to product teams on SRE maturity journey plans based on Chevron’s SRE framework. Find opportunities to avoid future issues by improving logging and creating automated resolutions based on triggers. Develop automation scripts for repetitive tasks to eliminate toil / operations support activities. Oversee production environments by monitoring availability and maintaining a holistic view of system health. Measure and optimize system performance, continuously seeking innovation and improvement to meet customer needs. Align, collaborate, and build relationships with peers, company leadership, subject matter experts and users to improve knowledge of end-to-end DevOps / Site Reliability Engineering best practices. About You We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged. Knowledge, Skills, and Experience: Hands-on experience as an IT professional with Computer Science/ Management Information Systems (MIS) degree or related field equivalent experience. Demonstrated experience in on-prem and cloud architecture, Azure cloud, Windows and Linux OS, performance monitoring & management, troubleshooting (application and database), change management, API integration, and process automation. Analytical, troubleshooting, RCA (Root Cause Analysis) or postmortem skillset; knowledgeable with ITSM processes, especially Incident Management. Strong facilitation skills and ability to summarize complex information into succinct messages for non-technical audiences, remaining calm under pressure. Knowledge or experience with KQL, CI/CD pipeline with Ansible, PowerShell, and Shell scripting. Knowledge in Agile (SAFe) PI Planning, value stream mapping,