IT Administrator/Support IV

Key Accountabilities • Provides and updates documentation of network and operating procedures and guidelines. • Performs security assessments and provide recommendations for existing configurations. • Ensures a secure and robust environment for the administration system. • Performs maintenance on servers and desktops. • Performs patch/security updates to physical and virtual servers. • Ensures proper security protocols and guidelines are followed. • Protects the network from vulnerabilities. • Monitors and performs replication, backups and recovery. • Monitors, improves and maintains the disaster-recovery environments. • Uses project management tools and techniques to implement new initiatives. • Reports project status. • Works with end users or lower-level staff to achieve common goals. • Performs cost/benefit analysis of proposed IT projects. • Provides system analysis/troubleshooting by reviewing logs and working with application teams on production issues. • Leads projects for infrastructure and systems upgrades/implementations. • Performs other duties as assigned. Required and Preferred Skills and Experience • Senior level, typically 7+ years of experience. • Understands advanced aspects of discipline and is viewed as an expert in a given field. • Applies broad range of competencies to develop solutions to complex problems. • Influences others to achieve objectives. • Often provides specialized/technical/functional guidance to others within department and/or business asset.