Knowledge Ecosystem & Platform Manager

Shanghai, China Job Family Group: Sales & Marketing Worker Type: Regular Posting Start Date: October 13, 2026 Business Unit: Downstream and Renewables Experience Level: Experienced Professionals Job Description: What’s the role Responsible for the integrated planning and delivery of enterprise knowledge & ontology platform, levering external tools, partner ecosystem, and platform capabilities; track emerging technologies and concepts, and introduce leading capabilities into the platforms; coordinate with relevant teams to build up enterprise knowledge & ontology foundation, driving the business value conversion. What you’ll be doing Manage and maintain enterprise knowledge & ontology platforms, formulating product vision, roadmaps, and backlogs, clarifying sharing capabilities and evolution directions. Define the knowledge demand and execution strategy, including the technology radar, capability map, admission criteria, evaluation framework, and priorities. Lead the selection, pilots, API integration, and go-live operations for enterprise search, content services, semantic technologies, and knowledge graph tools. Partner with the Knowledge Coordinator and business SMEs to translate ontology/taxonomy, entity relationships, mappings, versioning, and governance needs into the platform roadmap and backlog. Coordinate with IT, Architecture, Security, Privacy, Legal, and Procurement to ensure a compliant, secure, and controlled manner. Build relationships with vertical-domain technology and research institutions and expert networks; organize joint validation and roadmaps to introduce leading capabilities and build internal know-how. What you bring 5–8 years in knowledge platforms, enterprise search, AI/GenAI, partner ecosystems, or digital products. Experience in tool evaluation, due diligence, vendor management, commercial coordination, and integration. Strong knowledge of ontologies, taxonomies, knowledge graphs, semantic search, metadata, embeddings, and RAG. Ability to convert modelling and governance needs into features, user stories, and priorities. Familiarity with enterprise architecture, security, privacy, IP, licensing, procurement, and third-party risk. Experience in technology scanning, joint validation, and external relationship management. Strong analytical, negotiation, partnership, and bilingual Chinese-English communication skills. Preferred Experience with knowledge graphs, semantic technologies, enterprise search, content services, or GenAI knowledge platforms. Background in an enterprise knowledge/AI platform, technology ecosystem, or professional-services team. Experience building innovation, strategic, research, or industry partnerships. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. Shell in China Shell's story in China dates back to more than one century ago. All of Shell’s core businesses are now represented in China and our head office in China is in Beijing. As a leading global group of energy and petrochemical companies that is high up on the Fortune 500 list, Shell helps meet the world’s demand for energy in economically, environmentally and socially responsible ways. We embrace the ambition to be the most competitive and innovative energy company in the world. Today, all of Shell’s core businesses – Upstream, Integrated Gas and New Energies, Downstream and Project