Key Account Manager

Responsibilities Drive Strategic Account Growth Develop and execute strategic account plans aligned with customer objectives and Abbott business priorities.
Identify, map, and influence key stakeholders across healthcare systems, from clinical end users to procurement and funding decision-makers.
Build and maintain long-term relationships with physicians, vascular surgeons, interventional radiologists, hospital administrators, and executive leaders.
Negotiate agreements and support long-term customer commitments that strengthen Abbott's market position.
Identify new business opportunities and generate demand for Abbott's Endovascular portfolio.
Deliver Clinical and Commercial Excellence Provide technical and clinical expertise to physicians and healthcare professionals during live procedures and case reviews.
Support product utilization in Cath Labs, Interventional Radiology Suites, and Operating Rooms.
Educate customers on the safe and effective use of Abbott technologies.
Position Abbott solutions by demonstrating clinical, operational, and economic value.
Support the successful launch and adoption of new products and technologies.
Act as a Strategic Business Partner Analyze customer business needs and develop innovative solutions that address clinical and financial challenges.
Lead value-based discussions with executive-level stakeholders, including hospital leadership and provincial healthcare administrators.
Interpret financial and operational metrics to demonstrate the impact of Abbott solutions.
Monitor industry trends, competitive activity, and healthcare policy changes affecting strategic accounts.
Act as the internal voice of the customer and collaborate across Abbott divisions to deliver a "One Abbott" customer experience.
Leverage Data and Insights Maintain accurate account, customer, and opportunity information within the CRM system (OneForce).
Record customer interactions and maintain up-to-date market intelligence and territory information.
Monitor territory performance, market share, and sales trends.
Prepare and execute territory strategies based on sales data and account analytics.
Deliver accurate forecasting and business reporting.
Collaborate Across Functions Partner with Clinical Specialists, Marketing, and other internal teams to achieve territory objectives.
Support national and regional business initiatives.
Share market insights and customer feedback to influence strategic planning.
Promote teamwork and collaboration across divisions to maximize customer impact.