Digital Twin Change Manager

The Chevron Engineering and Innovation Excellence Center (ENGINE) in Bengaluru India brings together the resources and expertise of the Chevron global network with talent in India to enhance agility and technological innovation to optimize solutions for the world’s current and future energy challenges. As one of the leading energy providers worldwide, Chevron is involved in the production of crude oil and natural gas, manufacturing of transportation fuels, lubricants, petrochemicals, and additives, and the development of enabling technologies.
Chevron's vision is to be the global energy company most admired for its people, partnerships, and performance. With a clear purpose to develop affordable, reliable, ever-cleaner energy that enables human progress, we believe human ingenuity has the power to solve any challenge and overcome any obstacle. Meeting the world’s growing energy needs requires the pursuit of innovations and advancements that deliver a better future for all.
About the position:
Chevron ENGINE has an exciting opportunity for a Digital Twin Change Manager to join the Facilities Engineering & Projects. This role will be based in Chevron’s office in Bengaluru.
The Digital Twin Change Manager role is part of the Engineering Services organization within Chevrons ENGINE Center and leads the change management, communications, training, and adoption workstreams required to embed Digital Twin capabilities into daily work across Chevron teams and operating assets. This role focuses on preparing users, leaders, and stakeholders for new ways of working by building change strategies, stakeholder engagement plans, role-based communications, training materials, champion networks, and adoption reinforcement mechanisms. The position helps ensure that Digital Twin is understood, trusted, and used as a practical system of work for engineering, operations, maintenance, projects, turnaround planning, and related business workflows. The role also partners with product managers, program managers, business units, ENGINE, IT, vendors, and local site leaders to identify adoption barriers, track usage and feedback, and drive sustained value realization from Digital Twin deployments and enhancements.
Key responsibilities:
Develops and executes change management strategies that improve change readiness, user adoption, and sustained behavior change for Digital Twin deployments, enhancements, and new business workflows.
Partners with Digital Twin product managers, program managers, solution teams, business units, ENGINE, IT, vendors, and site leaders to align change plans with product roadmaps, deployment schedules, and operational priorities.
Identifies impacted stakeholder groups, user personas, local champions, leadership sponsors, and change agents needed to support adoption across engineering, operations, maintenance, projects, and turnaround communities.
Creates and manages role-based communications, awareness campaigns, leader toolkits, success stories, quick reference guides, training materials, and adoption reinforcement messages that explain how Digital Twin improves day-to-day work.
Coordinates training, onboarding, coaching, office hours, launch events, and refresher sessions to help users build confidence and incorporate Digital Twin into standard workflows.
Tracks adoption metrics, user feedback, training participation, leadership engagement, and change risks to identify barriers and recommend targeted interventions that increase sustained usage and value realization.
Supports local champion networks and business superusers by equipping them with messaging, demonstrations, tips, feedback channels, and practical guidance for peer-to-peer adoption.
Documents lessons learned, adoption playbooks, communication templates, and reusable change assets to improve consistency and scalability across Digital Twin deployments and product releases.
Required Qualifications:
Bachelor’s degree in Organizational Change Management, Communications, Business, Engineering, or a related field, or equivalent practical experience in enterprise change, adoption, or transformation roles.
Demonstrated experience leading change management, communications, training, stakeholder engagement, or adoption activities for enterprise technology, digital transformation, or operational improvement initiatives.
Demonstrated ability to translate technical capabilities into clear business messages, practical user guidance, and role-based adoption plans for both technical and non-technical audiences.
Preferred qualification 10+ yrs of experience supporting change management for digital solutions in oil and gas, facilities engineering, manufacturing, capital projects, maintenance, operations, or other complex industrial environments.
Working knowledge of digital twin concepts, product adoption, user analytics, agile delivery, stakeholder mapping, and business value realization.
Experience building leader sponsorship plans, champion networks, communicati