Service Delivery Coordinator (Cementing)

Are you passionate about coordinating complex operations and ensuring flawless service delivery?

Do you enjoy working with cross-functional teams to drive operational excellence and customer success?

Join our team!

Our oilfield technology and services help customers operate efficiently and predictably, ensuring projects are executed right the first time, and assets consistently perform at peak productivity. Our portfolio is enriched by digitalization, artificial intelligence and automation capabilities that enable remote operations, reduce risk, and drive decarbonization efforts.

Partner with the best

As a Service Delivery Coordinator, you will ensure flawless execution of cementing operations by coordinating job planning, execution, and closeout activities. You will work seamlessly with customers, field personnel, engineering teams, and supporting functions to ensure all operational requirements are understood and delivered safely, efficiently, and in compliance with contractual obligations.

As a Service Delivery Coordinator, you will be responsible for:

• Protecting the health and safety of personnel and the environment.
• Conducting all activities in line with company non-negotiables, applicable processes, and cultural pillars.
• Ensuring assigned contracts and quotations are fully understood and executed accordingly.
• Coordinating and monitoring all job activities across organizational boundaries.
• Planning and preparing detailed well-specific cementing programs, including equipment specifications, simulations, and laboratory testing requirements.
• Identifying and driving continual improvement opportunities.
• Scheduling and dispatching resources, including equipment, bulk materials, chemicals, and personnel requirements.
• Serving as the primary customer contact for job preparation, execution, and closeout activities.
• Managing customer relationships to ensure business success and customer satisfaction.
• Supporting escalation management and ensuring appropriate processes are followed when operational risks arise.
• Promptly escalating issues that may impact service delivery.
• Ensuring invoicing is aligned with contractual requirements, preventing revenue leakage, and supporting timely cash collection.

Fuel your passion

To be successful in this role, you will:

• Have a bachelor’s degree in engineering, Science, or a related technical discipline from an accredited university.
• Have at least 5 years of experience in service delivery planning, operations coordination, or cementing-related activities.
• Have experience in cementing engineering, operational planning, and execution support.
• Have strong oral and written communication skills.
• Have excellent leadership, organizational, planning, and interpersonal skills.
• Be able to manage multiple priorities and work effectively across different functions and cultures.
• Be available to work in Benghazi.
• Be authorized to work in Libya without company sponsorship or legal restrictions.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working patterns that support both business needs and personal wellbeing.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and wellbeing of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing activities.
• Comprehensive private medical care options.
• Safety net of life insurance and disability programs.
• Tailored financial programs.
• Additional elected or voluntary benefits.

This position is being advertised for future talent pipelining purposes, your profile will be considered for upcoming opportunities, and our team may contact you as suitable roles become available.

The Baker Hughes internal title for this role is: Services Experienced Professional - Service Delivery Coordination