Inside Sales Specialist - Permian

Support sales in customer service, quoting, new customer setup, and coordinating delivery, job changes, issues on location, communications, reporting, and billing. Individual must be able to multi task in a fast paced environment meeting strict deadlines while maintaining attention to detail and accuracy. This position requires on-call rotation and after hours customer service.

Responsibilities

• Prepare customer quotes.
• Coordinate communication between teams to resolve issues on location.
• Track customer specific requirements and pricing.
• Monitor available inventory for upcoming jobs.
• Track and report customer activity.
• Track and report revenue.
• Coordinate incoming and outgoing jobs.
• Coordinate with customers to get invoices and/or tickets signed.
• Review and approve customer invoices.
• Create credit memos and manage the approval process.
• Train new employees on department process and work instructions
• Perform other work-related tasks as necessary.
• Comply with all NOV Company and HSE policies and procedures.
• Other job duties assigned by the business unit
• Generate reports and verbal communication to schedule outgoing and incoming jobs daily.
• Create and review customer quotes.
• Ensure all invoices are accurate and approved in a timely manner to be submitted to the customer for payment per the customer requirements.
• Track and manage disputes to ensure DSO goals are achieved.

Qualifications

• Preferably 2+ years of ESP and/or Artificial Lift Experience
• Experience in Customer Service and Sales
• Excellent Communication Skills
• Ability to multitask and work in a fast-paced environment to meet strict deadlines.
• Strong organization and time management skills.
• Knowledge of MS Office Suite (Word, Excel, Outlook).
• Current Knowledge of the Oil and Gas Industry and Artificial Lift Equipment.