Global Procurement S2C & Contract Management, Senior Manager (Castrol)

Job Family Group: Procurement & Supply Chain Management Group Job Description: The Global Procurement S2C & Operations Senior Manager is accountable for driving global contracting excellence across Castrol by developing, standardising, and modernising procurement contract templates, processes, and digital tools. The role ensures Castrol’s contracting framework is robust, efficient, and aligned with legal, compliance, and business requirements globally. This position also leads change across procurement to uplift contracting capability and support the organisation through transformation toward a digitally enabled contracting model. The Global Procurement S2C & Operations Senior Manager also leads the strategic sourcing and procurement operation teams who perform sourcing & contracting activities and procurement operations. The senior manager ensures business requirements and demand are attended prompty, applying the commercial mindset to deliver best value to the business. In addition, business purchasing requests are processed accurately and promptly in compliance to the relevant policies & procedures, and align to category strategy and approved buying channels. The senior manager has a strategic collaboration with stakeholders globally to understand demand and work with category team to deliver step changes in 3rd party spend by applying innovative solutions and change management. The senior manager cultivate strong commercial acumen among the teams to help in delivering secure optimal, compliant, and competitive, risk-managed procurement outcomes. Key Responsibilities Contracting Excellence Lead and manage contracting advisory activities across procurement to ensure alignment with contracting principles. Develop and maintain contract templates in alignment to internal policies, legal requirements, and industry standards. Drive harmonisation of contracting processes across categories – providing cross-divisional process standards. Coordinate with the process owners, SMEs and procurement teams to update and standardise contract templates and approach where appropriate, share learning and best practices, and ensure alignment with the end-to-end process objectives and initiatives in alignment to compliances and risk management. Maintain updated contracting knowledge repository (including policies and procedures) and communicate appropriately to procurement practitioners. Work with process excellence team to run contracting knowledge café to support the upskilling of contracting capabilities in procurement practitioners. Manage and oversee the procurement authorities for Castrol. Ensure the annual renewal of signing authorities for procurement contracts are being completed. Lead and drive Contract Board Governance. Operation Delivery Oversees sourcing & contracting and procurement operations. Provides energizing and engaging leadership for their team or virtual team and clear direction. Good stakeholder manager, cultivating relationships with business stakeholders, aligning on business and category priorities and collaborating to deliver them. Delivers modernization & transformation activities, leading optimization of process aligned to the broader procurement and category strategic transformation agenda. Manages relevant KPIs, including performance and compliance metrics. Provide end to end proactive monitoring and management of demand pipeline to ensure workload priritisation drives better user experience and on time transaction processing to suppliers. Resolve complex issues that are escalated by the team and oversee and monitor their performance. Ensure continuous operation for business continuity. Procurement delivery – Provides advice to the business & PU procurement team on day-to-day operations. Provides oversight or interventions on operational issues, escalating to the relevant business stakeholders and relevant teams, as needed, to ensure timely resolution and prevent leakage. Unlocks value and support procurement performance in line with procurement policy and category execution.   Transformation & Change Management Implement sourcing & contracting transformation initiatives, which deliver incremental business value. Leverage digital solutions to drive innovation, enhancing efficiency, effectiveness and value creation. Partner with internal discipline teams to automate contracting activities and drive efficiency. Use influencing, storytelling and communication to encourage digital adoption and better data quality for decision making. Team Integration Helps to create and embraces a culture of collaboration, excellence, and continuous improvement in their teams. Develops their technical skills and represents the interests of their region / site / asset across procurement and the broader organization. Collaborates across procurement with the business and, where appropriate, with suppliers to create a ‘one team’ mentality. Builds region / site / asset knowledge across the wider procurement organization