Key Account Specialist Hyderabad, Castrol

Job Family Group: Sales Group Job Description: This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership. Are you ready to join a team that’s driving the future of lubricants & beyond and setting new industry standards? Discover how our diverse and passionate people at Castrol are shaping the industry – and how you can be part of this journey. We’re seeking versatile experts who share our passion for innovation and excellence. Bring your outstanding perspective, collaborative spirit, and challenge our thinking as we continue to lead the way in the lubricants' market & build businesses beyond lubricants. This is your chance to learn, grow, and thrive in a dynamic and inclusive organization. Apply now! Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets. At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally. We are currently looking for Key Account Specialist Hyderabad based at Hyderabad with details mentioned below. Let me tell you about the role! Key Account Manager role is accountable for delivering Volume and NSV targets across assigned direct and indirect key accounts, while driving business development through strong customer relationship management, application engineering, effective commercial and contractual arrangements, and strategic engagement with channel partners to enhance market reach and sustainable growth. What you will deliver Handle assigned direct and indirect key accounts to deliver Volume and NSV targets, ensuring growth across end customers, distributors, and channel partners. Handle daily operational requirements from customers and indirect accounts, including issue resolution, troubleshooting, and coordination with internal stakeholders. Build and strengthen relationships across all relevant functions within assigned customers and indirect account partners, maintaining an up-to-date stakeholder/contact map. Develop and regularly update account plans for both direct and indirect accounts to maintain a robust opportunity pipeline, using customer insights, market intelligence, competitor activity, stakeholder relationships, and tender opportunities. Implement agreed business activities by acting as the single point of contact across Sales, Marketing, Technology, Supply Chain, and channel partners to ensure flawless delivery. Conduct regular business and performance reviews with customers, distributors, and internal partners to track KPIs, find opportunities, and implement corrective actions where required. Ensure compliance with all commercial and contractual agreements, including timely renewal, extension, and governance of customer and channel partner contracts in line with company requirements. Lead or participate in global account networks and collaborate with regional and global colleagues to employ standard processes and identify growth opportunities across assigned accounts. Drive growth through indirect channels, working closely with distributors, resellers, and channel partners to enhance account penetration, improv market coverage, and accelerate sales of strategic products and solutions. What will make you successful Experience in handling global or regional / trans-national key accounts Ability to demonstrate gravitas and shown credibility as a sales professional. Ability to operate at a senior level within customer organisations and handle stakeholders efficiently. Ability to think strategically and translate into opportunities and solutions for mutual benefit with the assigned accounts Extensive knowledge and experience of the OEM and Franchised dealer environment. Intimate knowledge of the OEM value chain and the global motor industry; this would include awareness of differing cultures and business ethics within the global automotive arena. Education : Bachelor’s or equivalent experience in engineering – B.Tech Required Skills: • Partnership and Team working • Wise Decisions • Lubes Specific - Innovation • Knowledge and understanding - Industry/Sector Understanding • Knowledge and understanding - Customer Insights • Sales & marketing planning - Strategy development • Sales & marketing planning - Stra