Service Operations Coordinator

The successful candidate will be comfortable managing multiple priorities and ensuring technicians, equipment, documentation and travel arrangements are in place for scheduled and breakdown maintenance activities. Key Responsibilities Coordinate service requests from purchase order through to invoicing Schedule service technicians for preventative and breakdown maintenance Arrange flights, accommodation and site mobilisation requirements Liaise with customers regarding scheduling, progress and service requirements Create purchase orders, invoices and stock transfers Coordinate the ordering and dispatch of parts, tools, equipment and PPE Maintain customer, asset, maintenance and service records within the ERP system Prepare quotations for parts and standard products Ensure technicians, contractors and suppliers have completed required inductions Maintain service contracts and monitor upcoming renewals and annual price increases Support the mobilisation of employees and contractors for commissioning activities Maintain accurate service documentation and customer records Assist with general office and reception duties when required