Customer Solutions Architect

Telephone Integration Engineer/Pre-Sales - Permanent – Knutsford Hybrid – 3 days on site, 2 days remote 40 hour week Required: - This is more of a pre-sales or telephone integration engineer role, understand the clients need wo work with partners, complex integration move to post sale, to do the design for Pre-Sales and create solutions then hand over to the Engineering team for implementation, integrate my clinet’s systems. Any cloud platforms AWS, Azure, Google Cloud ir required. Any Pre-Sales.  APIs, microservices, integrations, Data flows, scalability, security. Infrastructure concepts: Networking, authentication, IAM Containers (Docker, Kubernetes). Understanding of: DevOps practices, CI/CD pipelines Databases (SQL & NoSQL). Agile / Scrum certifications. ITIL (for service-oriented environments). Experience with RFPs, proposals, & SOWs. 3–8+ years in roles such as a Sales Engineer / Pre-Sales Engineer. Technical Consultant. Implementation Architect Nice-to-Have Telephone Integration Engineer/Pre-Sales Overview: Skills & Experience Essential Proven experience in a customer-facing Pre-Sales or Technical Consultant role Strong experience producing customer-facing HLDs & LLDs Experience designing SaaS or managed service solutions Understanding of regulated or compliance-driven environments Excellent customer communication, workshop facilitation, & presentation skills Ability to balance customer requirements with product & service constraints Desirable Experience with compliance, archiving, or regulated data platforms Exposure to financial services or regulated communications environments Experience supporting technical pre-sales or complex customer onboarding Familiarity with structured service delivery or professional         services models Telephone Integration Engineer/Pre-Sales Personal Attributes Strong customer-first mindset Confident, credible, & consultative in customer engagements Structured & detail-oriented in design documentation Comfortable managing multiple customer designs concurrently Qualifications Bachelor’s degree in: Computer Science or Software Engineering or Information Systems or Engineering or a related technical field or relevant business experience With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.