Operation Manager - Well testing

Job Overview Lead Testing operations by ensuring safe, efficient, profitable, and high-quality service delivery while developing people, customers, technology, and operational performance. Responsibilities Align operational activities with strategic service goals and business objectives. Maintain regular communication with leadership, highlighting opportunities, risks, and operational challenges. Support execution of operational improvement initiatives and long-term growth plans. Review financial performance against forecast and budget and implement corrective actions when required. Analyze trends, variances, costs, revenue, and gross margin performance. Recommend workforce and organizational structure adjustments based on activity levels and business requirements. Approve operational expenditures and monitor budget compliance. Review contracts to maximize revenue and minimize commercial leakage. Drive upselling opportunities and margin improvement initiatives. Oversee delivery ticket creation and support timely invoice and cash collection. Monitor forecasting accuracy, DSO, DTI, disputed invoices, revenue accruals, and forecast performance. Lead operational execution, resource planning, personnel utilization, and asset utilization. Manage inventory levels, storage, preservation, maintenance, and deployment of assets. Conduct inventory audits and cycle counts to ensure stock accuracy. Collaborate with global teams to improve demand forecasting and resource planning. Monitor R&M cycle time, inventory turns, overtime, asset utilization, and DSI performance. Lead operational readiness and deployment of new testing technologies. Support field trials, technology qualification programs, and launch plans. Optimize resource allocation for new technology implementation. Drive revenue growth through adoption of new technologies and services. Act as the primary operational interface with customers. Build and maintain trusted relationships with customer management. Work closely with Sales and Technical Sales teams on market growth opportunities. Review tenders, bids, and commercial proposals from an operational perspective. Promote collaboration between Sales, Service Quality, and Operations. Drive customer satisfaction and service excellence. Ensure full compliance with HSE regulations, company policies, and local legal requirements. Lead incident investigations, JHAs, RCAs, safety meetings, and risk mitigation activities. Promote Stop Work Authority and injury prevention campaigns. Monitor operational reports, equipment performance, and service execution metrics. Respond quickly to operational disruptions and equipment failures. Implement continuous improvement initiatives focused on reliability, efficiency, and service quality. Ensure compliance with quality standards, SOPs, quality plans, and end-of-well reporting requirements. Manage Management of Change (MOC) processes and corrective/preventive actions. Monitor operational KPIs including NPT, IFD, LTIR, PVIR, TRIR, HSE engagement, and compliance performance. Monitor team performance and provide coaching, guidance, and feedback. Ensure personnel training, competency, and qualification requirements are achieved. Assign responsibilities and oversee daily operational activities. Conduct performance reviews and implement development plans. Support succession planning, mentoring, and career progression initiatives. Develop training and competency plans for new and developing employees. Monitor mandatory training completion, competency compliance, and localization programs. Drive employee engagement, retention, and organizational capability development. Skills Strategic planning and operational execution. Financial management, budgeting, forecasting, and margin optimization. Workforce planning and organizational effectiveness. Inventory management, asset utilization, and lean operations. Demand forecasting and resource planning. Testing technology deployment and operational readiness. Customer relationship management and stakeholder engagement. Tender, bid, and commercial proposal review. HSE leadership and regulatory compliance. Incident investigation, risk assessment, JHAs, RCAs, and MOC processes. Continuous improvement, reliability, and service quality management. Quality standards, SOP compliance, and operational reporting. Leadership, coaching, mentoring, and team development. Performance management, succession planning, and employee engagement. KPI management, including revenue, gross margin, forecast accuracy, customer satisfaction, personnel utilization, inventory performance, DSO, DTI, safety, and competency compliance. Qualifications Bachelor Degree in Engineering or any related field. 10 to 15 years of relevant Oil & Gas operations experience. Minimum 5 years of experience in Testing, Well Testing, Production Testing, Flowback, Surface Well Testing, or related intervention services. Minimum 5 years in a leadership or management role with direct responsibilit