Principal Engineer – Completion & Well Intervention

Do you like initiate efficiency, simplicity and quality within the customer facing organizations? Do you enjoy being part of team that provides high-quality technical support for customers? Join our cutting-edge Engineering team A leader in the Energy Technology Industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safety and effectively create value for our customers and shareholders. Partner with the best In this role, you will be responsible for driving end to end product performance, reliability, and technical support excellence across the CWI product portfolio. As a Principal Engineer – Completion & Well Intervention, you will be responsible for: Defining and driving the performance engineering strategy for the CWI product line, ensuring alignment with business and customer outcomes. Leading root cause analysis efforts for critical product issues and ensure implementation of long-term corrective actions. Developing and implement scalable support models, including proactive monitoring and predictive maintenance. Ensuring that product design conforms to the requirements specifications. Providing technical escalation support for complex customer cases and high-impact incidents. Leading, mentoring and developing a high-performing team of product performance engineers and technical specialists. Partnering with Product Management, R&D, Quality, and Operations teams to drive product improvements. Utilizing advanced analytics and monitoring tools to identify performance trends and potential risks. Leading initiatives to improve efficiency, reduce downtime, and optimize operational costs. Fuel your passion To be successful in this role you will: Have at least Bachelor’s or Master’s degree in in Engineering (Electrical, Mechanical, Industrial, Systems, or related field). Have a minimum of 12+ years of experience in product performance engineering, technical support, product development, or related fields. Have proven leadership experience managing cross-functional engineering teams. Have experience with complex product systems (within CWI or similar product ecosystems). Be familiar with root cause analysis methodologies (e.g., 8D, Six Sigma, FMEA). Have knowledge of CWI-centric customer support systems, ticketing platforms, and service management frameworks. Have experience with digital transformation, AI/ML-driven performance analytics, or predictive maintenance. Have certification in Six Sigma, Lean, or Project Management (PMP), prior experience working with global teams and customers. Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. The Good Stuff Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. The Baker Hughes internal title for this role is: Principal, Technical Support & Management, Product Performance Engineering At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more effic