Accounts Receivable Analyst (12-Month Fixed-Term Contract)

Entity: Finance Job Family Group: Procurement & Supply Chain Management Group Job Description: This is a 12-month fixed-term contract opportunity within the Castrol organisation. The successful candidate will become part of the Castrol ring-fence and, where applicable, employment is expected to transfer with Castrol to its future owner. It's more than just oil. It's liquid engineering. Castrol provides all the oils, fluids and lubricants the world needs, for every driver, every rider and every industry. Castrol is here to serve every driver, every motorcyclist and every industry on earth. We do this through Liquid Engineering. That means crafting high performance oils, lubricants, fluids and greases for every application you can imagine. We also know that you need every part of your world to run efficiently, so we lubricate every part of the car or motorcycle you own, the escalators at your local shopping mall, the elevator at your office, and even the production line that made your refrigerator. We are here for you in the world's mines and quarries, its cruise ships and airliners, its wind farms and wheat fields. Whatever you need, we help make it happen. About the role We are looking for Accounts Receivable Analyst to support the delivery of accurate, timely and compliant Accounts Receivable operations. In this role, you will handle customer accounts, support collection activities, resolve overdue balances and payment discrepancies, and help ensure bp’s credit risk exposure is effectively supervised and minimised. This is a great opportunity for someone with strong experience in Accounts Receivable, collections, reconciliation and customer account management, who enjoys working in a structured finance environment and partnering with internal teams and customers. What you will deliver In this role, you will: Monitor overdue accounts, manage collection activities and support the timely resolution of customer queries and disputes. Allocate and reconcile payments, investigate discrepancies and maintain accurate customer account records. Support prepaid account management, order tracking, payment verification and credit-held order resolution. Monitor AR aging, unapplied cash, credits and over-credit-limit accounts, escalating issues when required. Support cash flow forecasting through payment confirmation tracking and collection insights. Partner with customers, sales teams, risk and internal stakeholders to support collections and credit management. Prepare reporting and analysis, including overdue balances, payment performance and credit commentary. Support month-end, quarter-end and year-end close activities. Identify root causes of complex account issues and recommend practical solutions. What you will need to be successful Matric qualification. Credit Management qualification preferred. Experience in Accounts Receivable, collections, credit management, customer account administration or a similar finance environment. Experience working directly with customers and resolving account-related queries and disputes. Experience reconciling accounts, investigating payment discrepancies and managing collection activities. Solid understanding of JDE (JD Edwards) and SAP within an Accounts Receivable, Credit Management or Order-to-Cash environment. Proficiency in Microsoft Excel and experience using reporting and financial systems to analyse and manage account activity. Ability to interpret customer account data, identify issues and recommend practical solutions. Ability to manage multiple priorities, work accurately with data and meet deadlines in a high-volume environment. Collaboration, communication and stakeholder management skills, with the ability to establish effective relationships across customers, sales teams and internal partners. Commitment to compliance, accuracy and continuous improvement in execution. Why join us? We support our people to learn and grow in a diverse and challenging environment. We believe our team is strengthened by diversity, and we are committed to creating an inclusive environment where everyone is respected and treated fairly. We understand that many aspects of our employees’ lives are meaningful, so we offer benefits that help your work fit with your life. These can include flexible working options, collaboration spaces in a modern office environment, and many other benefits. Travel Requirement No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Accounting for financial instruments, Accounting for financial instruments, Accounting policy, Agility core practices, Agility tools, Analytical Thinking, Analytics, Business process control, Business process improvement, Commercial Acumen, Commercial assurance for external reporting, Communication, Creativity and Innovation, Credit Management, Curiosity, Customer centric thinking, Data Analysis, Data visualization and