Client Engagement Manager

Job Title : Manager, Client Experience Function : Commercial Centre Reports to : VP, Sales Location : Singapore SUMMARY Bridge Data Centres is a leading hyperscale data infrastructure provider headquartered in Singapore, building next-generation digital infrastructure to support the rapid growth of artificial intelligence (AI) and high-performance computing workloads across Asia Pacific. The Client Engagement Manager is a strategic client-facing role within the Sales and Commercial team, responsible for managing executive-level customer engagement and delivering exceptional client experiences that support business growth and long-term partnerships. Acting as a key liaison between clients and internal stakeholders, the Client Executive Manager will coordinate customer visits, executive meetings, business reviews, site visit, and commercial events, ensuring every interaction strengthens customer relationships and reflects the company's commitment to excellence. KEY RESPONSIBILITIES • Serve as the primary point of contact for key clients, investors, strategic partners, and  visiting stakeholders across the region. • Coordinate and manage executive-level client visits, meetings, site tours, business  reviews, and commercial engagements. • Build and maintain strong relationships with customers through professional client  servicing and proactive stakeholder management. • Support the Sales and Commercial team in delivering exceptional customer  experiences throughout the client lifecycle. • Plan and execute customer-facing events, product demonstrations, executive  briefings, industry conferences, and business networking activities. • Coordinate travel, accommodation, transportation, dining arrangements, and meeting  logistics for visiting clients and business partners when required. • Ensure all client interactions reflect the company’s professionalism, customer-centric  culture, and commitment to service excellence. • Work closely with internal stakeholders including Sales, Operations, Product  Management, Marketing, and Leadership teams to ensure seamless execution of  customer engagements. • Maintain accurate records of customer interactions, preferences, visit outcomes, and  follow-up actions. • Manage external vendors, event agencies, hospitality partners, and service providers  to support customer engagement activities. • Prepare meeting materials, presentations, agendas, reports, and executive  summaries for client-facing discussions. • Continuously identify opportunities to enhance customer satisfaction and strengthen  long-term business relationships. With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.