Counsellor

JOB PURPOSE : Support trainees’ emotional, academic, and social well-being through counseling and wellness initiatives. Provide individual and group support, lead life skills sessions, monitor performance and behavior, and collaborate with stakeholders to guide at-risk trainees and prevent dropouts during both on-campus and OJT phases. KEY ACCOUNTABILITIES: Job Specific: 1 1. Trainee Counseling & Support Provide personalized counseling and support plans for trainees. Conduct regular check-ins and site visits, including OJT locations. Follow up on disciplinary cases and support rehabilitation efforts. Respond promptly to trainee concerns via various channels. 2. Wellbeing & Mental Health Deliver wellbeing programs and awareness campaigns. Create safe spaces for open dialogue and refer high-risk cases as needed. 3. Disciplinary & Performance Monitoring Track trainee data via TIS and identify concerns. Collaborate with staff on early interventions and disciplinary actions. Complete and submit DC documentation and support follow-ups. 1 4. Development & Life Skills Conduct life skills and orientation sessions aligned with trainee needs. Promote understanding of ATA policies and values. 5. Parent & Stakeholder Engagement Communicate with guardians and develop joint action plans for trainee success. 6. Coordination & Case Management Work with departments to resolve trainee challenges. Maintain confidential records and respond to requests promptly. 7. Leadership & Council Support Mentor Trainee Council members and support their initiatives. Institutional Participation Represent counseling in academy events and strategic initiatives. 9. Reporting & Improvement Generate reports and analyze outcomes to enhance services. Share best practices for consistent and impactful counseling. Generic: 1 1. Trainee Counseling & Support (In-Campus & OJT) · Provide individualized counseling for assigned trainees to support their emotional, behavioral, social, and academic needs. · Conduct regular check-ins and site visits to OJT trainees to ensure their well-being, adjustment, and access to support. · Set structured support plans for trainees who receive final warnings related to attendance, behavior, or performance. · Follow up on cases before and after disciplinary committee (DC) decisions and create personalized improvement plans. · Conduct counseling sessions at OJT sites and on campus to support trainees unable to access ATA premises easily. · Respond to trainee concerns promptly via scheduled appointments, walk-ins, or digital communication. 2. Wellbeing & Mental Health Initiatives · Plan and deliver wellbeing programs both on campus and at OJT sites to promote resilience, stress management, and overall mental health. · Organize awareness campaigns focused on personal safety, emotional intelligence, and positive behavior. · Create safe, confidential environments that foster open conversations and trust between counselors and trainees. · Refer high-risk cases to specialized professionals when needed and ensure continued follow-up. 3. Disciplinary & Performance Monitoring · Monitor trainee data using the Trainee Information System (TIS) to identify performance drops, attendance concerns, or behavioral patterns. · Collaborate with officers and academic staff to intervene early in cases of risk or policy violations. · Fill in DC forms and termination reports with full information and submit them on time, based on observations and case history. · Provide counseling input for DC cases and contribute to decision-making discussions when required. · Follow up on disciplinary decisions and support trainees in meeting any conditions or rehabilitation plans imposed. 4. Educational & Personal Development Sessions · Deliver Life Skills sessions that cover a range of topics including soft skills, mental health, emotional intelligence, communication, conflict resolution, and time management. · Ensure life skills sessions are aligned with trainees' personal development needs and institutional goals. · Conduct orientation and awareness sessions on ATA’s policies and expectations. · Encourage trainee acknowledgment and understanding of code of conduct and institutional values. 5. Parent & Stakeholder Communication · Communicate with trainee guardians to inform and involve them in issues related to well-being, attendance, and behavior. · Work with parents on action plans to help their children succeed emotionally and academically. 6. Coordination & Case Management · Coordinate with Student Services Officers, academic teams, and other departments to ensure a holistic support system for each trainee. · Collaborate with relevant departments to resolve academic, financial, disciplinary, or logistic challenges faced by trainees. · Maintain secure and confidential documentation of all counseling sessions, referrals, and follow-up actions. · Respond to internal and external emails promptly and act on requests and instructions without delay. 7. Trainee C