Data Operations Administrator

Entity: Finance Job Family Group: Finance Group Job Description: Overview We are a global energy business involved in every aspect of the energy system. We are working towards delivering light, heat, and mobility to millions of people every day. We are one of the very few companies equipped to address some of the big-sophisticated challenges that matter for the future. We have a real contribution to make to the world's ambition of a low-carbon future. Join us and be part of what we can accomplish together. Would you like to discover how our diverse, hardworking people are owning the way in making energy cleaner and better – and how you can play your part in our extraordinary team? Key Accountabilities and challenges Provide day-to-day support for SAP MDG processes, including data creation, updates, and governance workflows Act as a point of contact for business users regarding MDG-related queries and issues Provide guidance on CR creation, approvals, and data governance processes Collaborate with multi-functional teams such as Procurement, Finance, and Supplier Support to resolve business-critical issues Analyze and resolve issues related to Change Requests (CRs), including submission errors and workflow failures Supervise and fix IDOC failures and integration issues impacting master data processing Investigate and resolve data-related issues impacting business processes (e.g., payment issues, vendor changes, master data inconsistencies) Perform root cause analysis using system logs, CR logs, and transaction data Coordinate with technical teams for sophisticated defect resolution Support UAT testing Processes for which accountable: Individual will handle own workload responsibly, and work with the work allocator to ensure that there is continuity of operations in the event of planned and unplanned absence This role is external facing so individual needs to represent bp in a professional manner at all times The role is part of the wider data team and will be included in wider data team activities Qualifications, Competencies & Mindset What particular knowledge, skills or expertise are required before appointment of this post? How much and what type of experience is required to carry out this job at a fully effective level? Essential Education & Experience Bachelor’s degree in computer Science, IT, Accounting. 1+ years of experience handling a client-service oriented function with experience in SAP MDG Functional area Sound experience in SAP ERP and SAP MDG. Experience of working cross culturally and in an international environment Ability to communicate and influence across different levels in the organisation Engaging and collaborative way of working Resilient and experienced in working in sophisticated environment SAP MDG Certification preferred. Mindsets Be responsible for your success - Accountable for delivering innovative business outcomes; Seeks opportunities to improve and digitize process delivery; Adheres to safe and ethical work practices Think big - Actively builds own knowledge, capabilities and skills for the future; Values collaboration and collaborates to achieve results Be curious - Willing to suggest new ways of working, processes and technologies; Ensures the delivery and improvement of digital solutions to benefit customers Effortless customer experiences - Understands customer needs and delivers digital detailed self-service customer experiences Digital first - Applies creative digital solutions to begin problems Key Competencies Operational Completion - Has a sound understanding of process and workflow streamlining, problem resolution and organisational change. Risk Management - Identifies external and internal factors that impact risk and mitigation opportunities. Identifies potential new or emerging risks / threats and implements mitigation plans Change Management - Builds energy around a change using a systematic approach to transition from the present to the desired state Digital Fluency - Optimally uses digital guidance, tools, methodologies, and security measures for operating as a digital business. Uses digital tools to collaborate, organize, plan and reflect on digital data Analytical Thinking - Systematically breaks down a sophisticated problem or process into component parts using logical analysis techniques to reach a solution. Logically assesses relationships, grasps interdependencies, and reviews trends with sophisticated complex problem or situation. Challenges assumptions and reliability of acquired information Decision Making – Makes decisions affecting both own tasks and those of others. Combines a variety of factors including commercial awareness, risk and financial expertise to make appropriate decisions and derive insights Innovation - Adapts existing processes, methods and ways of working to drive efficiency. Uses digital technologies to develop new insights, projects and opportunities Influencing - Identifies areas of alliance and disagreement, evaluates options an