Customer Quality Engineer

For our Client, global manufacturing company, we are currently recruiting for the position: Customer Quality Engineer Your responsibilities Close cooperation with the clients and representing the company in front of the client (audits, visits, teleconferences, technical support) Handling of customer complaints (8D) Keeping databases and preparing statistics on the complaint process Conducting key defect analyzes and reporting the results Solving current quality and operational problems Supervision of quality costs Solving quality problems in the production process and in the finished product Assessment and supervision of the approving process of production parts for PPAP/PPA production Creation and modification of control plans Development and supervision of quality documentation in the process Participation in internal and external audits, including customer audits on ongoing projects Conducting corrective and preventive actions after internal audits, customer audits and complaints Our requirements At least 2 years of experience in the field of quality management in a production plant (experience in the automotive or electronics industry is welcome) Very good command of English Knowledge of the quality requirements of the automotive industry and OEM customers Practical knowledge of tools: Control Plan, Flow Diagram, FMEA, MSA, PPAP, 8D, 5Why Very good knowledge of MS-Office (Word, Excel, PowerPoint, Outlook) Excellent work organization and problem solving skills The ability to conduct audits (is welcome) What we offer Possibility to develop and participation in trainings Competitive salary adequate to skills and experience Free transport from Warsaw (Rondo Daszyńskiego, Ciepłownia Wola) Private Medicover medical care for the employee and employee’s family Co-financing for the sport card Multisport Co-financing for holidays, Christmas gifts for employees' children Possibility to finance further education (Master's, postgraduate) Possibility to join to the PZU insurance Very good working conditions in a brand-new office With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.