Staff enterprise technology engineer

Entity: Technology Job Family Group: IT&S Group Job Description: You will work with You will lead a multidisciplinary team of Identity and Access Management engineers, working alongside product managers, engineering leaders, architects, cyber security leaders, control owners, audit and compliance teams, vendors, and business collaborators. Together, you will provide secure, reliable, compliant, and understandable enterprise identity services for workforce, application, machine, privileged, and partner identities. Let me tell you about the role As a Staff Identity and Access Management Manager, you will be accountable for the organisational capability, workforce, operating model, performance, risk, cost, and sustained outcomes of an enterprise Identity and Access Management team. Your team’s responsibilities will span consumer adoption, service operation, identity-lifecycle execution, user-facing workflows, access governance, control operation, audit and compliance evidence, service continuity, and continual improvement. You will establish the environment, expectations, capabilities, and management system that enable engineers to deliver consistently across the full Identity and Access Management lifecycle. The organisation works across Identity and Access Management capabilities such as identity governance and administration, authentication, directory services, privileged access management, identity protection, federation, digital trust, Public Key Infrastructure, and supporting identity infrastructure. You will balance security, control effectiveness, service reliability, user experience, workforce sustainability, and business priorities while maintaining clear accountability across Product Management, Engineering, Architecture, Cyber Security, Risk, Compliance, and service teams. What you will deliver Establish and communicate a clear mission, direction, operating model, and set of outcomes for the Identity and Access Management team. Build and sustain a diverse, capable, engaged, and accountable organisation with the skills required to support the complete identity lifecycle. Own workforce strategy, organisational design, capacity planning, succession, recruitment, retention, development, and deployment of employees and third-party resources. Translate Core Security Platforms priorities into an achievable portfolio of team objectives, commitments, measures, and improvement outcomes. Ensure the team provides secure and effective consumer adoption, service operation, identity-lifecycle execution, access governance, operational controls, audit evidence, and service continuity. Establish clear ownership, decision rights, issue paths, service expectations, and working relationships across adjacent teams and fields. Ensure operational integrity and compliance with approved architecture, security policies, engineering standards, data requirements, operational procedures, and regulatory controls. Maintain oversight of significant identity incidents, service risks, control failures, evidence deficiencies, audit findings, and remediation commitments. Ensure critical incidents and control failures receive effective leadership, collaborator communication, accountableissuen, and sustained remediation. Establish performance measures covering delivery, adoption, service quality, lifecycle completion, restoration, controls, evidence, user experience, workforce health, cost, and continual improvement. Use service data, operational experience, audit results, control performance, and collaborator feedback to improve priorities and influence platform roadmaps. Ensure new or changed identity services enter operation with appropriate ownership, documentation, monitoring, controls, evidence, support arrangements, and lifecycle accountability. Drive automation, self-service, standardisation, reusable practices, knowledge management, and recurrence prevention. Lead the team’s financial plans, budget, resource allocation, sourcing decisions, vendor relationships, and third-party performance. Create an inclusive and psychologically safe environment in which people can raise risks, challenge decisions, learn from failure, and improve how work is performed. Set clear performance expectations and ensure leaders and engineers receive important objectives, feedback, coaching, development, and recognition. Develop leadership and technical capability throughout the organisation and maintain credible succession for critical roles. Represent the Identity and Access Management organisation in senior governance, investment, risk, assurance, audit, operational, and workforce forums. What you will need to be successful Experience and qualifications A bachelor’s degree or equivalent experience in computer science, engineering, cyber securityfield, or a related discipline, or equivalent practical experience. Significant professional experience in Identity and Access Management, cyber security, enterprise technology, platform services, or a relat