Bilingual Accounting Clerk

Credit & Collections Manage collections activities and maintain strong customer relationships. Process customer credit card refunds accurately and timely. Prepare journal entries related to netting and bad debt write-offs as required. Perform cash application and netting activities for large retailers and customers. Access customer portals to investigate and explain deductions. Support the Accounts Receivable Supervisor with collection efforts and account follow-up. Assist in resolving customer credit issues and payment disputes. Initiate process improvement opportunities and support quality reviews to enhance productivity. Serve as backup for OTC deduction reporting and bank remittance preparation. Support customer master data maintenance and updates when required. Account Management Reconcile assigned customer accounts and investigate discrepancies. Collaborate with Customer Service, Commercial teams, and external partners to ensure timely resolution of customer inquiries. Maintain accurate documentation and support month-end activities. Ensure compliance with accounting policies and internal controls.