Sr Delivery Lead – B2B Sales Transformation
Entity: Technology Job Family Group: IT&S Group Job Description: About us Our purpose is to bring together people, energy and markets to power and navigate a changing world. In a time of constant change and possibility we need new talent to pursue commercial opportunities, motivated by world-class insight and expertise. We’re always seeking for more innovative digital solutions, balanced outcomes and closer collaboration across our company and beyond, and you could be part of that too. Together we continue to grow as the world’s leading energy company! Grade H Does the person develop a team? Yes Work location Chicago, IL or TA Westlake, Ohio Work Model: Hybrid (60/40) Total Base Pay Range 112,000.00 - 208,000.00 USD Annual. You will work with Business & Commercial Stakeholders: Fleet Sales, Small Fleet, Wholesale, Franchisee, Pricing, Marketing, Customer Experience, Finance, Legal, and Commercial Operations teams driving growth and customer outcomes. Technology & Digital Stakeholders: bp Digital and Product leadership, Salesforce platform teams, Enterprise Architecture, Data & Analytics, Integration, Cloud, and Security teams. Delivery & Engineering: Distributed teams across bp, TA, and strategic partners, including product managers, architects, engineers, business analysts, and program leaders. Team Culture: Fast-paced, determined, and highly collaborative environment passionate about business transformation, customer experience, and commercial growth. Strong ownership, coordinated business, and technology delivery. Let me tell you about the role As a Senior Delivery Manager, B2B Sales, you will lead central initiatives that modernize how bp and TA acquire, lead, price, contract, and grow commercial customers. You will be accountable for delivering transformation programs that improve sales effectiveness, accelerate growth, simplify operations, and enhance customer experience across the end-to-end commercial lifecycle. Working across Sales, Pricing, Marketing, Customer Experience, Finance, Operations, and Technology, you will help define the future state of our B2B commercial ecosystem and translate that vision into executable roadmaps and measurable business outcomes. Transformation initiatives may span Salesforce, commercial platforms, data and analytics capabilities, process redesign, operating model evolution, and customer facing digital experiences. In this hands-on role, you will work closely with business partners, engineers, designers, and cross-functional teams to turn sophisticated supply challenges into practical, scalable technology solutions. You will make day-to-day decisions on priorities, delivery quality, budget, and timelines while ensuring outcomes are aligned to bp’s operational, financial, customer, and business goals. You will serve as the join business strategy and delivery execution, aligning customers around priorities, driving informed decisions, and ensuring investments deliver tangible value. What you will deliver Technology delivery management: Supervise the delivery of products, platforms, services, and business capabilities supporting bp and TA's B2B commercial operations. Lead initiatives across Salesforce, pricing and revenue management platforms, AWS and cloud services, customer portals, data and analytics platforms, SAP, enterprise integrations, and related commercial technologies. Create and handle roadmaps, schedules, budgets, and delivery plans across a sophisticated ecosystem of interconnected systems, data, and business processes. Act as the primary liaison between business customers, product teams, architecture, engineering, data, security, and strategic partners to drive successful delivery. Ensure technology investments support business growth, operational efficiency, customer experience, and the modernization of commercial capabilities across the customer lifecycle. Maintain effective governance, executive visibility, and accountability across multiple teams and initiatives. Data-driven decision-making: Establish a data-first approach across commercial technology delivery, using analytics, customer insights, operational metrics, and business performance measures to guide product strategy, investment decisions, and delivery priorities. Supervise the performance and adoption of products, platforms, services, and business processes across the B2B commercial ecosystemfinding opportunitieses to improve customer experience, operational efficiency, and business outcomes. Resource and vendor management: Handle internal teams, external suppliers, and technology partners supporting commercial transformation initiatives. Balance capacity across product, engineering, architecture, data, integration, security, and business teams to deliver priorities while maintaining quality, governance, and delivery commitments. Financial management: Be responsible for budget planning, forecasting, and investment tracking across commercial technology initiatives. Supervise financial perform
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