Sales Manager - Account Management (Drag Reducing Additives - Remote)

Sales Manager - Account Management (Drag Reducing Additives - Remote) Are you passionate about building strategic customer partnerships while driving business growth and customer success? Do you enjoy troubleshooting technical issues, delivering value-driven solutions, and collaborating with customers and cross-functional teams to achieve operational excellence? Partnering with the Best As a Sales Manager - Account Management, you will be responsible for managing key customer relationships, driving account growth, and ensuring the successful delivery of Drag Reducing Additives (DRA) programs. You will work closely with customers, account representatives, technicians, and cross-functional stakeholders to optimize customer operations, deliver technical solutions, and strengthen long-term strategic partnerships while supporting commercial objectives. Fueling Your Passion As a Sales Manager - Account Management, you will leverage your account management, technical sales, and customer relationship expertise to identify growth opportunities, support operational performance, deliver business reviews, and lead customer-focused solutions. You will play a critical role in ensuring customer satisfaction, business performance, and long-term account success. As a Sales Manager - Account Management, you will be responsible for: Building long-term strategic relationships by providing account management support while understanding customer business requirements and identifying sales opportunities. Developing and executing account strategies that support revenue growth, customer retention, and business objectives. Safely managing the day-to-day operations of Drag Reducing Additive (DRA) programs to ensure performance, reliability, and value delivery for customers. Serving as a trusted advisor by understanding customer challenges and delivering value-driven technical and commercial solutions. Applying account management fundamentals to understand customer requirements, support account P&L objectives, and identify business growth opportunities. Identifying, coordinating, and collaborating with internal teams to drive projects, technical sales initiatives, and innovative customer solutions. Managing the day-to-day operations of existing applications and equipment supporting customer accounts. Conducting routine monitoring, analysis, and reporting of treatment program performance to support customer objectives and operational effectiveness. Collecting and interpreting operational and performance data for troubleshooting, business reviews, service reports, customer meetings, and technical presentations. Developing, delivering, and leading business reviews, technical presentations, and commercial discussions with customers, executive leadership, and internal stakeholders. Providing field support and technical guidance related to customer operations, projects, equipment performance, and operational challenges. Supporting equipment repairs, scheduled maintenance activities, and operational reliability initiatives to ensure customer success. Managing chemical inventories, product deliveries, and associated customer site activities. Monitoring account performance and identifying opportunities to improve customer satisfaction, operational effectiveness, and business results. Promoting effective communication and collaboration between customers, field personnel, technical teams, operations teams, and leadership. Following Sales and Service Standards across customer accounts to ensure compliance with company and customer requirements. Supporting account planning, opportunity development, and commercial growth initiatives. Leading and developing team members through coaching, mentoring, performance management, and professional development. Supporting a culture of safety, accountability, continuous improvement, and operational excellence. Conducting all business activities in accordance with company health, safety, environmental, legal compliance, and ethical standards. To be successful in this role, you will: Have a Bachelor's degree in Chemical Engineering, Engineering, Chemistry, or a related technical discipline preferred. Have experience in Sales, Account Management, Business Development, Customer Success, or a related commercial role. Have a minimum of 3 years of experience in refining, petrochemical, industrial, midstream, chemical processing, or related industries. Have experience building and managing strategic customer relationships. Have experience leading and developing teams in a customer-facing environment. Have a strong understanding of industrial chemical treatment technologies and sales processes. Have strong mechanical aptitude and troubleshooting capabilities. Have previous laboratory experience and/or familiarity with analytical methods, data interpretation, and performance evaluations. Have a comprehensive understanding of customer requirements and market conditions. Have experience supporting technical sales activiti