Brand & Product Integrity Advisor (Bangalore, KA, IN, 560066)

About us At ExxonMobil, our vision is to lead in energy innovations that advance modern living while reducing emissions. As one of the world’s largest publicly traded energy and chemical companies, we are powered by a unique and diverse workforce fueled by the pride in what we do and what we stand for. The success of our Upstream, Product Solutions and Low Carbon Solutions businesses is the result of the talent, curiosity and drive of our people. They bring solutions every day to optimize our strategy in energy, chemicals, lubricants and lower-emissions technologies. We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society’s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil’s affiliates in India ExxonMobil’s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil’s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil’s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil’s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework . To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India. What will you do Serve as subject matter expert and provide guidance to ExxonMobil Asia Pacific Supply Chain on Quality Management Systems E.g. Brand & Product Integrity System (BPIMS), Global Product Quality Management System (GPQMS), etc. Provide guidance, support and coordinate activities to maintain compliance of Quality Management Systems (e.g. BPIMS, GPQMS) within ExxonMobil Supply Chain, JV sites (where applicable), and Third Party sites including laboratory activities, consistent with defined global and industrial standards. Engage in Community of Practices (COP), share and adopt cross region / functions’ best practices, and provide cross region support (if needed) Support Supply Chain organizational competency in Product Quality for Third Party Oversight Key Responsibilities Provide Support on Quality Management Systems Identify and support quality improvement initiatives. Assist prioritization and pace. Represent Supply Chain Product Quality on Quick Response Teams (QRT) and Emergency Support Group (ESG) Support other quality management systems related aspects and change management at Third Party Sites on responses to product quality or customer specific requirements as needed. Support complex operational issue resolution/troubleshooting efforts to ensure compliance and mitigate risk. Support Case Management and Investigations Support product quality, product representation and case incidents investigations. Focal point for high impact and high risk incidents and Customer Disputes/Complaints. Recommend and review correction actions. Escalate to appropriate Logistics and S&OP management as needed. Support cross-region case handling escalation as needed. Support case trend data analysis. Support and provide guidance to AP Compliance Analyst on case management and investigation process. Regional Stewardship Support AP Supply Chain Leadership Team with performance updates, learning insights, and improvement plans. Provide Brand & Product Integrity (BPI) guidance to Planning & Budgeting cum stewardship process. Attend Integrated Supply Chain Team /Regional Quality Team meetings to present trend analysis of cases and root causes Oversee Execution and Reporting of Regional Quality Management System Assessments Lead, prepare, participate and drive gap closures for Supply Chain BPIMS / GPQMS / GPIMS External Assessment. Support 3PI Advisors and Logistics Advisors on external/independent assessments including training, field support and steward gap closure for Third Party Product Integrity Management System (3PIM) External Assessments and 3P Self-Assessments as needed. Support BPI requirements during Internal Audit, 3rd Party Contractor Audits, Customer Audit, and Industry Audits. Support Quality Practices & Guidelines (QP&G) for Third Parties: Focal point for EMBSI and ensure compliance activities and executed timely and effectiveness. Manage laboratory information between Global QA Laboratory Lead, 3PIM Advisors and Supply Chain teams, and provide training as needed. Facilitate training needs to equip 3PI Advisors with knowl