Digital Commercialisation Project Lead - Aviation

Job Family Group: Strategic Planning & Business Development Group Job Description: The Aviation Digital Commercialisation Project Lead sits within the Marketing, Strategy & Sustainability team, specifically under the Digital team but coordinating closely with Marketing, Technical Services, Operations and other functions. The role reports to the Airfield Digital Manager, working closely with bp Technology and related partners. About the role The Digital Commercialisation Project Lead is responsible for converting a prioritised two year pipeline of digital commercial opportunities into deployed solutions that deliver customer and business value. Working closely with the Marketing Offer Development team, the role will lead the implementation of Aviation digital products and services, including airfield solutions such as safe2go and Airline Data Services, across selected customers, joint ventures and strategic partners. This is a fixed term contract (2 years). Please note that roles based out of SJS or Sunbury will move to Timber Square, Southwark, from Q4 2027. The position is accountable for delivering near-term commercial opportunities while supporting the development of future digital offerings, strategic partnerships and emerging business models. Success requires deep aviation operational expertise, strong programme and project leadership capabilities, and the ability to build credibility with customers and senior partners in complex global environments. Key accountabilities Support a focused portfolio of strategic digital commercialisation priorities through to 2028. Lead end-to-end commercial deployments of safe2go and Airline Data Services, from pre-sales support and requirements gathering through planning, testing, training, release and early-life support. Maintain effective partner governance, delivery reporting, risk management and change control across multiple regions and organisations. Deliver safe2go demonstrations, respond to customer questions and support pre-signing activity with clear technical and operational input. Scope customer and joint venture requirements, translating them into practical plans and coordinated actions for bp Technology’s product, engineering, operations and delivery partners. Coordinate vehicle hardware procurement and installation support with customer and joint venture operations teams, including readiness for configuration, testing and launch. Coordinate data configuration and integration activities with bp and delivery-partner technical teams, including airline operational interfaces for electronic data services. Plan and deliver operator and local staff training, implementation testing, release coordination and structured early-life support triage. Provide post-deployment care, improve feature adoption and manage the user feedback loop to inform service competitiveness and future product priorities. Capture lessons learned and strengthen repeatable deployment methods, knowledge transfer and succession capability across Aviation. Education Bachelor's degree or equivalent experience in engineering, technology, business, aviation operations, project delivery or a related field. Relevant project, change or technical delivery qualifications are advantageous. Experience Demonstrable experience leading complex digital or technology-enabled deployments in operational environments, ideally across multiple countries or customer organisations. Solid experience of aviation operations, procedures and controls, with the ability to translate operational needs into safe and practical deployment requirements. Experience deploying safe2go, airfield automation or comparable aviation digital solutions is highly desirable. Demonstrated experience coordinating hardware, data configuration, integration, testing, training, release and early-life support activity. Experience working directly with customers, joint ventures, technology teams, product teams, vendors and senior partners. Evidence of effective delivery under tight timelines, dependencies and changing operational conditions. Experience supporting commercialisation, pre-sales, customer adoption or service transition is advantageous. Skills & competencies Advanced technical project management, with a pragmatic and delivery-focused approach. Detailed understanding of aviation operations and the operational implications of digital and vehicle-based solutions. Ability to translate customer demand into clear requirements, delivery plans, decisions and cross-functional actions. Strong partner engagement, influencing and customer-facing communication skills. Good understanding of change management, deployment readiness, training and adoption. Strong risk, issue, dependency and implementation management skills. Ability to work effectively across business, operations, engineering, technology and partner organisations. Sound judgement, attention to detail and a strong commitment to safe, reliable delivery. Ability and willingness to travel