Billing & Collections Specialist - Oilfield Services & Equipment
Do you enjoy solving complex problems, collaborating with cross-functional teams, and driving business performance through effective billing and collections? Do you want to join a team that plays a critical role in cash flow, customer satisfaction, and financial operations? Partner with the best At Baker Hughes, our Finance team plays a vital role in supporting business growth and operational excellence. As a Billing & Collections Specialist, you will ensure timely, accurate billing; manage accounts receivable activities; resolve invoice disputes; and support month-end close processes. Fuel your passion As a Billing & Collections Specialist, you will: Generate and process customer invoices accurately and in a timely manner. Submit invoices to customers in accordance with contractual and customer-specific requirements. Manage and resolve rejected, aged, and disputed invoices through effective customer and stakeholder engagement. Follow up with customers and internal teams to support timely invoice approval and payment collection. Monitor invoice status and drive resolution of billing issues to improve collection performance. Collaborate with Operations, Commercial, and Finance teams to resolve billing and customer account discrepancies. Support month-end close activities, including manual accruals and postings. Ensure all billing activities are completed on time, including providing extended support during critical month-end close periods. Contribute to accurate financial reporting and continuous process improvement initiatives. Monitor DSO and lapse days KPIs and resolve the bottlenecks to enable FCF (free cash flow) conversion To be successful in this role, you will: Hold a bachelor’s degree in finance, Accounting, Economics, Business Administration, or a related field. Demonstrate strong analytical and problem-solving skills. Have experience managing invoice disputes and customer collections. Possess excellent communication and stakeholder management skills. Be highly organized and able to manage multiple priorities in a fast-paced environment. Be proficient in Microsoft Excel and other financial reporting tools. Thrive in a collaborative team environment and be committed to delivering outstanding customer service. Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits The Baker Hughes internal title for this role is: Services Professional - Customer Operations At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work. We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.
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